In case the automatic setup fails, here is the manual setup for the Apple Mail email client:

  • Open your Apple Mail client
  • Fill in the ‘Welcome to Mail’ window with the following information:
    Full Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
    Email Address: your full email address
    Password: your password
    Important: Hold the option button down until ‘Create’ turns into ‘Continue’
  • Click Continue.
  • Fill in the following Incoming Mail Server information:
    Account Type: Select POP
    Incoming Mail Server: Change this to rhino.micsbotswana.com
    User Name:
    your full email address
    Password: your password
    Important: Hold the option button down until ‘Create’ turns into ‘Continue’
  • Click Continue.
  • Incoming Mail Security
    Use Secure Sockets Layer (SSL): selected
    Authentication: Password
    Important: Hold the option button down until ‘Create’ turns into ‘Continue’
  • Click Continue
  • Enter the following Outgoing Mail Server information:
    You can leave description blank – this field is optional
    Outgoing Mail Server: rhino.micsbotswana.com
    Use Authentication: selected
    User Name: your full email address
    Password: your password
    Important:
    Hold the option button down until ‘Create’ turns into ‘Continue’
  • Click Continue.
  • Outgoing Mail Security
    Use Secure Sockets Layer (SSL): selected
    Authentication: Password
    Important: Hold the option button down until ‘Create’ turns into ‘Continue’
  • Click Continue.
  • Review your Account Summary and uncheck “Take account online” as you will need to adjust your incoming port number
  • Click Create
  • Once your client opens, you’ll need to change your incoming port number to 995. To edit your incoming port number, please click Mail>Preferences… > Accounts tab > Advanced
    Important: Your port number must be 995
  • After you’ve updated your port number, you can take your accounts online and download new messages by clicking Mailbox > Get All New Mail