In case the automatic setup fails, here is the manual setup for the Outlook 2013 email client:

  • Open Outlook.
  • click File and then select Add Account under Account Information.
  • select Manual setup or additional server types and click Next.
  • Select POP or IMAP and then click Next.
  • Fill in all necessary fields to include the following information:
    Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
    Email Address: Enter your full email address (username@your_domain.com).
    Server Information
    Account Type: POP3
    Incoming mail server: rhino.micsbotswana.com
    Outgoing mail server (SMTP): rhino.micsbotswana.com
    Logon Information
    User Name: Enter your full email address
    Password: Enter your email password.
    Require logon using Secure Password Authentication (SPA): Leave this option unchecked.
  • Click the More Settings… button, and select the Outgoing Server tab.
  • Check the box next to My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server.
  • Go to the Advanced tab.
  • Under the Incoming server box, tick This server requires an encrypted connection.
  • In the Outgoing server (SMTP) box, enter 587, and select Auto from the drop-down menu next to Use the following type of encrypted connection.
  • Click OK.
  • Click Test Account Settings… After receiving ‘Congratulations! All tests completed successfully’, click Close.
  • Click Next, and then click Finish.