In case the automatic setup fails, here is the manual setup for the Apple Mail email client:
- Open your Apple Mail client
- Fill in the ‘Welcome to Mail’ window with the following information:
Full Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
Email Address: your full email address
Password: your password
Important: Hold the option button down until ‘Create’ turns into ‘Continue’ - Click Continue.
- Fill in the following Incoming Mail Server information:
Account Type: Select POP
Incoming Mail Server: Change this to your_domain.com
User Name: your full email address
Password: your password
Important: Hold the option button down until ‘Create’ turns into ‘Continue’ - Click Continue.
- Incoming Mail Security
Use Secure Sockets Layer (SSL): selected
Authentication: Password
Important: Hold the option button down until ‘Create’ turns into ‘Continue’ - Click Continue
- Enter the following Outgoing Mail Server information:
You can leave description blank – this field is optional
Outgoing Mail Server: your_domain.com
Use Authentication: selected
User Name: your full email address
Password: your password
Important: Hold the option button down until ‘Create’ turns into ‘Continue’ - Click Continue.
- Outgoing Mail Security
Use Secure Sockets Layer (SSL): selected
Authentication: Password
Important: Hold the option button down until ‘Create’ turns into ‘Continue’ - Click Continue.
- Review your Account Summary and uncheck “Take account online” as you will need to adjust your incoming port number
- Click Create
- Once your client opens, you’ll need to change your incoming port number to 995. To edit your incoming port number, please click Mail>Preferences… > Accounts tab > Advanced
Important: Your port number must be 995 - After you’ve updated your port number, you can take your accounts online and download new messages by clicking Mailbox > Get All New Mail